Privacy Policy

Effective date: October 14, 2026

Stein Law Office, LLC ("Stein Law," "we," "us," or "our") operates the website at https://www.steinlawoffices.com, including any mobile version of it.

This Privacy Policy explains what information we collect when you visit our website, use our website chat, sign up for our newsletter, send us a message, or agree to receive text messages from us. It also explains how we use that information, who we share it with, and the choices you have.

By using our website, chat, newsletter, or text messages, you agree to this Privacy Policy. If you do not agree, please do not use them. Please also read our Terms & Conditions at https://www.steinlawoffices.com/terms-conditions.

Before You Share Anything With Us

Reaching out to us through this website, the chat, a text, or an email does not make you a client of Stein Law. An attorney-client relationship only begins after we have checked for conflicts of interest and confirmed in writing that we will represent you.

Until then, please share only the basics: your name, how to reach you, and a short description of the kind of help you need. Please do not send confidential details, documents, or medical records through the website form or chat. We may not be able to treat information sent before we represent you as confidential.

If you would rather talk it through, call or text 812-948-6000 to speak with a real person.

Information We Collect

Information you give us

You may give us information when you fill out our contact form, request a consultation, use the website chat, sign up for our newsletter, agree to receive text messages, call or text us, email us, or apply for a job with us. This may include:

Your name
Your email address
Your phone number, including your mobile number
Your mailing address
A general description of your legal matter
The names of other people or businesses involved in your matter, which we use to check for conflicts of interest
The content of your messages to us
Documents you choose to send us
Billing and payment information, if you pay us online. Online payments are handled by a third-party payment provider, which collects your payment details directly under its own terms and privacy policy.

Health and medical information

In personal injury and medical malpractice matters, clients often share medical records and other health information with us. We handle this information with care and limit access to the people who need it to work on your matter. To the extent the Health Insurance Portability and Accountability Act (HIPAA) or the HITECH Act applies to health information we receive, we handle it according to those requirements.

Please do not send medical records through the website chat or contact form. We will tell you the right way to share them once we are working with you.

Website chat

Our website may offer a chat feature run on a third-party chat platform. When you use the chat, we collect what you type in, such as your name, phone number, email address, and details about what you need.

Chat conversations are recorded, stored, and may be reviewed by our team. Some chat responses may be generated automatically, including by artificial intelligence. Those responses are general information only. They are not legal advice and do not come from an attorney reviewing your situation.

Please do not enter sensitive or confidential information in the chat. We will only send you text messages through the chat if you agree to receive them.

If you sign up for our newsletter, we collect your email address and any other information you enter on the signup form. We use it to send you the newsletter and related updates. You can unsubscribe at any time.

Job applicants

If you apply for a position with us, we use the information you provide only to consider your application and act on it. We may share it with people who help us evaluate candidates. We keep it only as long as needed for that purpose or as required by law.

Information collected automatically

When you visit our website, we and our service providers may automatically collect information through server logs, cookies, pixels, web beacons, and similar tools. This may include:

Your IP address
Your browser type, operating system, and device type or device ID
The pages you view and how long you stay
The date and time of your visit and how many times you visit
The website that referred you to us
Your general location, based on your IP address

We use this information to keep the website working, fix problems, understand how people use it, and improve it. We may share it in a form that does not identify you.

Cookies and similar technologies

Cookies are small text files stored on your device. We use cookies and similar tools to remember your preferences, understand how visitors use our website, measure our advertising, and run features like the chat. Our analytics, advertising, chat, and visitor identification providers may also set their own cookies.

Most browsers accept cookies by default. You can change your browser settings to block cookies or warn you before one is set. Some parts of the website may not work as well if you do.

Website visitor identification

We may use a third-party visitor identification service. It uses cookies and pixels to recognize visits to our website. In some cases, it may match a visit with information the provider already holds, such as a name, email address, postal address, or business name.

We use this to understand interest in our services and, where permitted by law, to follow up.

We do not use visitor identification information to send you text messages. We only text people who have given us their mobile number and agreed to receive texts.

You can limit visitor identification by blocking or clearing cookies in your browser. To ask us to delete visitor identification information connected to you, contact us using the details at the end of this policy.

Information from other sources

We may receive information about you from other sources, such as the person who referred you to us, public records, and information you have made public on social media or elsewhere online.

How We Use Your Information

We may use your information to:

Respond to your questions, messages, and consultation requests
Check for conflicts of interest before we agree to take on a matter
Schedule consultations, meetings, and appointments
Represent you and communicate with you about your matter, once we have agreed to do so
Send appointment reminders, document requests, and updates
Send invoices and process payments
Send our newsletter, firm news, and other messages you have agreed to receive
Ask about your experience with us, including requests for reviews
Follow up with website visitors, where permitted by law
Operate, protect, and improve our website
Measure how well our advertising works
Keep records and meet our legal and professional obligations

We do not sell your personal information.

Text Messages and Mobile Information

Your consent. You can agree to receive text messages from Stein Law by checking the optional text message box on one of our website forms, by agreeing in the website chat, or by telling us in person or by phone. That box is never checked for you. Agreeing to receive texts is not a condition of hiring us or buying any service. If you text us first, we will reply to your conversation.

What we send. Texts may include replies to your questions, appointment and consultation reminders, scheduling, document requests, updates about your inquiry or matter, and, if you agree, occasional firm news.

Message frequency varies. Message and data rates may apply.

Stopping and getting help. Reply STOP at any time to stop receiving texts. You will get one message confirming you have opted out. Reply HELP for help, or call 812-948-6000.

Keep sensitive details out of texts. Text messages are not a secure way to share confidential information. Please save the details of your matter for a call or meeting.

Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

For the full terms of our text messaging program, see our Terms & Conditions at https://www.steinlawoffices.com/terms-conditions.

Email and Newsletter

We send two kinds of email. Service emails are about your inquiry or your matter. Marketing emails include our newsletter and firm news.

Our email platform may tell us whether an email was opened and which links were clicked. We use this to make our emails more useful.

You can stop marketing emails at any time by clicking the unsubscribe link in any of them or by contacting us. Please allow a short time for the change to take effect. If you are a client, you will still receive service emails about your matter.

How We Share Your Information

We share information only as described here:

Service providers. Companies that help us run our firm and website, such as website hosting, website chat, visitor identification, email and text messaging platforms, analytics, advertising, payment processing, and case and document management. They may use your information only to provide services to us.
People who help with your matter. Once we represent you, we may share information as needed to handle your matter, such as with courts, opposing parties and their attorneys, insurance companies, medical providers, experts, investigators, court reporters, interpreters, and co-counsel.
Our professional advisors. Our own attorneys, accountants, auditors, insurers, and regulators.
Legal and safety reasons. When required by law, court order, or our professional rules, or when needed to protect the rights, safety, or security of you, us, or others.
Business changes. If our firm merges, is sold, or transfers its practice, as permitted by law and our professional rules.

We do not sell your personal information, and we do not share it with third parties for their own marketing purposes.

Reviews, Social Media, and Public Posts

If you post a review, comment, photo, or other content about us on our website, on our social media pages, or on another website, that content is public. Other people can see it, copy it, and share it. Please do not post confidential details about a legal matter.

Social media platforms and review sites have their own terms and privacy policies, and we are not responsible for how they handle your information.

If you send us ideas, suggestions, or feedback about our website or services, we may use them without paying you or giving you credit, and we will not treat them as confidential.

Your Choices

Text messages. Reply STOP to stop texts. Reply HELP for help.
Newsletter and marketing email. Click unsubscribe in any marketing email, or contact us.
Cookies and visitor identification. Block or clear cookies in your browser settings.
Interest-based advertising. Learn more and opt out at https://optout.aboutads.info.
Access, correction, and deletion. You can ask to see the information we hold about you, correct it, or delete it. We may need to keep some information to meet our legal and professional obligations, keep records of consent, or resolve disputes.

Depending on where you live, state law may give you additional rights regarding your personal information. To make a request, call or text 812-948-6000 or send us a message at https://www.steinlawoffices.com/contact-us.

Do Not Track

Some browsers send a "Do Not Track" signal. We treat everyone who visits our website according to this Privacy Policy, whatever their Do Not Track setting.

Data Retention

We keep information for as long as we need it for the purposes described in this policy. Client files are kept for the period required by our professional and legal obligations. We keep records of text message opt-ins and opt-outs for as long as needed to document consent.

Security

We use commercially reasonable measures to protect your information. No website, internet transmission, or storage system is completely secure, so we cannot guarantee the security of information you send us.

Links to Other Sites

Our website may link to other websites, including payment providers, review sites, and social media. We are not responsible for their content or privacy practices. Please read their privacy policies before sharing information with them.

Children's Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through it without consent from a parent or guardian. If you believe a child has sent us personal information, contact us and we will delete it. For more on protecting children's privacy online, visit the Federal Trade Commission at https://consumer.ftc.gov/articles/protecting-your-childs-privacy-online.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the new version on this page and change the effective date at the top. Please check back periodically.

Contact Us

Stein Law Office, LLC 810 E. Market St. New Albany, IN 47150

Call or text: 812-948-6000 Send a message: https://www.steinlawoffices.com/contact-us